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Data protection

  1. Data protection at a glance
    We take the protection of the data of the users of our website and our mobile website very seriously and undertake to keep the information that users give us in connection with the use of our website and our mobile website (collectively: "digital assets") Provide, protect. Furthermore, we undertake to protect and use your data in accordance with applicable law.
    This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through your use of our digital assets (the "Services") when you access the Services through your devices.
    Please read the Privacy Policy carefully and make sure you fully understand our practices in relation to your data before using our services. If you have read this policy, fully understood it and do not agree with our approach, you must stop using our digital assets and services. By using our services, you accept the terms of this privacy policy. Further use of the services constitutes your acceptance of this privacy policy and all changes to it.
    The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. You can find detailed information on the subject of data protection in our data protection declaration below this text.

  2. Hosting and Content Delivery Networks (CDN)
    External hosting
    This website is hosted by an external service provider (hoster). The personal data recorded on this website are stored on the host's servers. This can primarily involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit.b GDPR) and in the interest of a safe, fast and efficient provision of our online offer by a professional provider (Art. 6 Para . 1 lit.f GDPR). Our host will only process your data insofar as this is necessary to fulfill its service obligations and follow our instructions with regard to this data.
    We use the following hosters:
    Wix.com Ltd., 40 Hanamal Tel Aviv St., Tel Aviv 6350671, Israel
    Conclusion of a contract for order processing
    In order to ensure data protection compliant processing, we have concluded an order processing contract with our hoster.

  3. General information and mandatory information
    privacy
    The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done. We point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
    Note on the responsible body
    The responsible body for data processing on this website is:
    Private psychological practice in Schöneberg
    Dipl.-Psych. Alexander Henze
    Ebersstrasse 36
    10827 Berlin
    Phone: +49 176 631 727 92
    Email: psychotherapie.henze@posteo.de
    The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
    Storage period
    Unless a specific storage period is specified in this data protection declaration, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion takes place after these reasons no longer apply.
    Note on data transfer to the USA
    Tools from companies based in the USA are integrated on our website. When these tools are active, your personal data can be passed on to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to surrender personal data to security authorities without you as the person concerned being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently save your data on US servers for monitoring purposes. We have no influence on these processing activities.
    SSL or TLS encryption
    For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

  4. What are your rights with regard to your data?
    We will only use your personal data for the purposes set out in the privacy policy and only if we are convinced that:
    - the use of your personal data is necessary in order to fulfill or conclude a contract (e.g. to provide you with the services yourself or to provide customer service or technical support);
    - the use of your personal data is necessary in order to comply with legal or regulatory obligations, or
    the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a manner that is proportionate and respects your data protection rights).
    Revocation of your consent to data processing
    Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
    Right to object to data collection in special cases (Art. 21 GDPR)
    IF THE DATA PROCESSING ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR SPECIAL SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS REQUIRED, CAN BE REFERRED TO IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVIDE COMPULSORY REASONS FOR PROCESSING THAT OWN YOUR INTEREST, EXECUTE OR OVERVIEW THE RIGHTS AND INDICATIONS OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).
    Right of appeal to the competent supervisory authority
    In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right of appeal exists without prejudice to other administrative or judicial remedies.
    Right to restriction of processing
    You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the test, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion. If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted. If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, your interests and ours must be weighed up. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted. If you have restricted the processing of your personal data, this data - from
    apart from their storage - are only processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a member state.
    Right to data portability
    You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done if it is technically feasible.
    Information, deletion and correction
    Within the framework of the applicable statutory provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct or delete this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.
    Summary
    You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances.
    You also have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection.
    As an EU resident you can:
    - request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;
    - request the receipt of personal data that you have provided to us in a structured, common and machine-readable format;
    - request the correction of your personal data that is stored by us;
    - request the deletion of your personal data;
    - object to the processing of your personal data by us;
    - request the restriction of the processing of your personal data;
    - submit a complaint to a supervisory authority.
    Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as set out below.
    In the course of providing the services, we can transfer data across borders to affiliated companies or other third parties and from your country / legal system to other countries / legal systems worldwide. By using the services, you consent to the transfer of your data outside of the EEA.
    If you are based in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an appropriate or comparable level of protection of personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate security measures are in place so that the risk of unlawful use, modification, deletion, loss or theft of your personal data is minimized and that these third parties act in accordance with applicable law at all times.
    California Consumer Law Rights:
    If you use the Services as a California resident, you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your information.
    To exercise your right to access and delete your data, please read below how to contact us.
    The website does not sell any of its users' data
    We do not sell users' personal data for the purposes and intentions of the CCPA.

  5. What data do we collect?
    Below is an overview of the data we can collect:
    - Unidentified and unidentifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data cannot be used to identify who collected it. Non-personal information that we collect consists primarily of technical and aggregate usage information.
    - Individually identifiable information, ie all those that can be used to identify you or that could identify you with reasonable effort (“personal data”). The personal information that we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat these as personal data as long as they exist in combination.

  6. How do we collect your data?
    The following are the main methods we use to collect data:
    - We collect data when you use our services. So when you visit our digital assets and use services, we can collect, record and store usage, sessions and related information.
    - We collect data that you make available to us yourself, for example when you contact us directly via a communication channel (e.g. contact form / email).
    - We may collect data from third party sources as described below.
    - We collect data that you provide to us when you register for our services via a third party provider such as Facebook or Google.

  7. What do we use your data for?
    Some of the data is collected in order to ensure that the website is error-free. Other data can be used to analyze your user behavior.
    We can use your data for the following purposes:
    - to provide and operate our services;
    - to develop, customize and improve our services;
    - to respond to your feedback, inquiries and requests and to offer help;
    - to analyze requirement and usage patterns;
    - for other internal, statistical and research purposes;
    - to be able to improve our possibilities for data security and fraud prevention;
    - To investigate violations and to enforce our terms and conditions and to comply with applicable law, regulations or official orders.

  8. Who do we share this data with?
    We can pass on your data to our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).
    We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property or personal safety and the safety of our users or the public; (iv) in the event of a change of control at our company or at one of our affiliated companies (by way of a merger, acquisition or purchase of (essentially) all assets, etc.); (v) to collect, hold and / or manage your data using authorized third-party providers (e.g. cloud service providers), insofar as this is appropriate for business purposes; (vi) to work with third party providers to improve your user experience. To avoid misunderstandings, we would like to point out that we can transmit or pass on or otherwise use non-personal data to third parties at our own discretion.
    Analysis tools and third-party tools
    When you visit this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs. You can find detailed information on these analysis programs in the following data protection declaration.
    Cookies and Similar Technologies
    When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analysis services (“tracking technologies”). These tracking technologies can enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, to optimize their performance and to ensure a tailor-made user experience, as well as for security and fraud prevention purposes.
    To learn more about this, please read our Cookie Policy.
    We will not pass on your e-mail address or other personal data to advertising companies or advertising networks without your consent.
    Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or your web browser automatically deletes them. In some cases, cookies from third-party companies can also be stored on your device when you enter our website (third-party cookies). These enable us or you to use certain third-party services (e.g. cookies for processing payment services). Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising. Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you require (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies for measuring the web audience) on the basis of Art. 6 Para. 1 lit.f GDPR, unless another legal basis is given. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies concerned are stored exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); the consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If you deactivate cookies, the functionality of this website may be restricted. Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in the context of this data protection declaration and, if necessary, ask for your consent.
    Server log files
    The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
    - browser type and version
    - the operating system used
    - Referrer URL
    - Host name of the accessing computer
    - Time of the server request
    -- IP address
    This data will not be merged with other data sources. This data is recorded on the basis of Art. 6 Paragraph 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this.
    contact form
    If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent. This data is processed on the basis of Article 6 (1) (b) GDPR, provided that your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 Paragraph 1 lit. f GDPR) or on your consent (Art. 6 Paragraph 1 lit. a GDPR) if this was queried. The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

  9. Plugins and tools
    Google Web Fonts
    This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that this website has been accessed via your IP address. The use of Google WebFonts is based on Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in the uniform representation of the typeface on his website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time. If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://policies.google.com/privacy?hl=de.
    Font awesome
    This site uses Font Awesome for the uniform representation of fonts and symbols. The provider is Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA. When you call up a page, your browser loads the required fonts into your browser cache in order to display texts, fonts and symbols correctly. For this purpose, the browser you are using must connect to the Font Awesome servers. This gives Font Awesome knowledge that this website has been accessed via your IP address. Font Awesome is used on the basis of Art. 6 Paragraph 1 lit. f GDPR. We have a legitimate interest in the uniform presentation of the typeface on our website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time. If your browser does not support Font Awesome, a standard font will be used by your computer. Further information on Font Awesome can be found in the Font Awesome privacy policy at: https://fontawesome.com/privacy.
    Google Analytics
    Our website can use functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
    Google Analytics uses "cookies." These are small text files that your web browser saves on your device and that enable website usage to be analyzed. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA.
    Google Analytics cookies are set on the basis of Art. 6 Para. 1 lit.f GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, if necessary, advertising.
    We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other data from Google.
    Demographic characteristics in Google Analytics
    Our website uses the “demographic characteristics” function of Google Analytics. It can be used to create reports that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. You can do this via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.

  10. Where do we store the data?
    Non-personal data
    Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes outlined in this privacy policy, we store and process all non-personal data that we collect in different legal systems.
    Personal data
    Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and to the extent necessary for the proper provision of our services and / or required by law (as further explained below) in other jurisdictions.

  11. How long will the data be kept?
    Please note that we keep the collected data for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.
    We can correct, add to or delete incorrect or incomplete data at our own discretion at any time.

  12. How do we protect the data?
    The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.
    Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee the absolute protection and security of the data that you upload, publish or otherwise pass on to us or others.
    For this reason, we would like to ask you not to provide us or others with any confidential information, the disclosure of which, in your opinion, could cause you significant or lasting damage. Since e-mail is not considered a secure form of communication, we also ask you not to pass on any confidential information via one of these communication channels.

  13. How do we deal with minors?
    Children can use our services. However, if you want access to certain functions, you may need to provide certain information. Some data (including data collected through cookies, web beacons, and other similar technologies) may be collected automatically. If we knowingly collect, use, or disclose information we have collected from a child, we will notify it and obtain parental consent in accordance with applicable law. We do not make a child's participation in an online activity conditional on the child providing more contact information than is reasonably necessary to participate in that activity. We only use the information we collect in connection with the services that the child has requested.
    We may also use a parent's contact details to communicate about the child's activities on the Services. Parents can view information we have collected from their child, prohibit us from collecting further information from their child, and request that any information we collect be deleted from our records.
    Please contact us to view, update or delete your child's data. To protect your child, we may ask you to provide proof of your identity. We can deny you access to the data if we believe that your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

  14. Updates or changes to the privacy policy
    We may revise this data protection guideline from time to time at our own discretion; the version published on the website is always up-to-date (see information on the "status"). We ask you to regularly review this privacy policy for changes. In the event of significant changes, we will publish a notice on our website. If you continue to use the services after being notified of changes to our website, this will be considered as your confirmation and consent to the changes to the privacy policy and your consent to be bound by the terms of these changes.

  15. EXCLUSION CLAUSE
    The information contained herein is not a substitute for legal advice and should not be relied on alone. Specific requirements for legal terms and guidelines may vary from state to state and / or from legal system to legal system. As set out in our Terms of Use, it is your responsibility to ensure that your services are permitted under the law applicable to you and that you comply with them.
    To ensure that you fully comply with your legal obligations, we expressly recommend that you seek professional advice so that you can better understand which requirements apply specifically to you.

Source: Data protection generator from eRecht24.de and Wix

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